Contact Support

Need help setting up automated checkout checks, configuring Slack or WhatsApp alerts, or inquiring about agency plans? We are here to help.

Direct Support Email

support@cartsentry.app

Monitored 7 days a week. We typically reply within 12 to 24 hours.

Billing & Merchant Queries

Lemon Squeezy Order Support

For instant invoice downloads or order lookups, refer to the receipt email sent after purchase.

What we can help with:

  • Setting up headless synthetic checks on custom Shopify themes.
  • Configuring Slack or WhatsApp webhooks for immediate failure notifications.
  • Agency onboarding: bulk monitoring for 5 to 50+ client stores.
  • Subscription changes, invoices, and refund requests.